Mise à jour / Update :

General conditions of sale and delivery


Prices :

 

The prices are established :
- In euros for the countries of the EEC and the countries of France of overseas.
- For all the other countries, the payment should be done on the parity of the day of invoicing.
- The prices of our products mean H.T., postage and packing not included.
- Our prices are those in force at January 1, 2005, except typographical error. They are revisable constantly according to the availabilities.
- The fact of placing order near the Editions Maisonneuve implies the acceptance of our general conditions of sale. The photographs and illustrations of this site are noncontractual.

All prices doesn't include postage and packing charge. Postage and packing charges, calculated according to the weight and volume of the articles, will be added.
NOTA : Our stampings, being given reduced tariff of the post office, must be obligatorily made by M.A and/or Expinet: we cannot thus accept the sending of stamp for refunding of the expenses of sending of the parcels.


Transport and delay of delivery :

The orders are from day to day treated (except particular books) : as of reception of the payment of the customer, the order is recorded, conditioned and dispatched into 48 H (except weekend and public holidays). The times of routings are those of the post office (or of the conveyor).

We send the parcels in registered with the most economic possible postage rate suggested by the post office: it is send by surface mail : train or boats for the most distant countries. For those the current times are 15 days to 3 months following the countries.

If you wish fast delivery (colissimo international by air mail...), you must specify it to us while placing order. The postage rate are much more expensive and we will be able on request to give you a personalized rate.

If you wish to be delivered by particular conveyors (UPS, Chronoposte....) you must specify it to us while placing order. In this case the delivery will be done and carriage costs being directly invoiced to you by the conveyor.
For sendings by Prisme, a share in the costs is required.


Incidents of transport :

The sendings travel to the expenses, risks and dangers of the recipient (usually by post officere commended) .We decline all responsibilities concerning the damage and damages resulting from the only fact from transport from the goods.

The compensation for this type of damages of transport being laid down and being regulated in the national legislations and the International Conventions, the purchaser must, in the event of noted disaster, to state this one directly with the conveyor as soon as possible in order to be able to be compensated.
Do not omit to make reserves of transport if a parcel is deteriorated. It is always desirable to unpack the goods in the presence of the conveyor.This is obligatory if a damage is noted (the mention "subject tounpacking" is not enough).


Methods of payment :

  • 1. Payment by credit card (starting from 15 € min.) :
    Please fill this form (click right to download, and print it) and transmit it to us by letter, fax () or by email to :
  • 2. We accept payment by mandat, money order, check/post office check (check only in euros and to be drawn on a French bank or on a French place of payment), credit transfer, or any other mode of bank transfer to your choice (and without bank charges).
    Nota : Our IBAN is indicated on our invoices, or sent by email with our estimates/proforma invoice.

Check (Please not forget to communicate to us the number(s) of the invoice(s) with your check) should be
addressed "Claire Maisonneuve" and sent to the following address :

Librairie Maisonneuve
3 bis, place de la Sorbonne
75005 Paris, France

When remitting by direct bank transfer, please make sure that you instruct your bank to communicate
the number(s) of the invoice(s) to which the payment pertains.

  • 3. All payment must be to carry out always without expenses of bank. The customer is responsible for all bank charges incurred in making the payment.
    ... You must add 25 € bank charges to the amount of your invoice if payment made by : check to be drawn only on a foreign bank (check in euros and to be drawn on a french bank = 0 € charges).
    ... Credit transfer from out of the EU : You must add 25€ bank charges to the amount of your invoice if payment made by : credit transfer or bank orders by a foreign bank including bank charges. (payments SEPA - Single Euro Payments Area - are without any charges).


Litigations :

In the event of dispute, the exclusive responsibility is allocate to the commercial court of Paris.


Reserve property :

The provided goods will remain our property until the complete payment of the price (law n° 80-335 of May 12, 1980)


Exchange or return :

Any complaint concerning one of our articles must be formulatedimperatively within 8 day following the reception of the goods andafter having obtained our prior agreement within this same 8 day.
Any authorization of return and/or exchange is obligatorily subjected to our prior agreement : to obtain this authorization of exchange or return, please beforehand contact us.
The books must be in perfect state, not read, not comprising any trace of label or other. Any goods having received a beginning of use or transformation could not be taken again or exchanged.
The returns will have to be carried out by surface mail.
The expenses of reforwarding of the books are the responsibility of the customer in the event of ascribable error to the customer.
The products returned in port due or against-refunding will be refused.

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